Returns & Exchanges
At Timeless Era, we stand by the enduring quality of our fashion. If your selection doesn't perfectly suit your style, we offer a seamless return or exchange within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unworn, unwashed garments with original tags attached into their original packaging to ensure they are protected during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our atelier inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing